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The educational center

A team of TComTech specialists developed a solution for you based on Microsoft Dynamics 365. The product is focused on specialized processes of the training center.
Below are the ready-made processes that CRM supports for the educational center
Pupil / Student Base
• Personal cards with all contacts
• The whole history of communication and classes attended
• Wide database search filters
• Attaching documents and certificates to the card
Studying proccess
• Accounting for classes
• Audience accounting
• Attendance accounting
• Accounting for payments
• Courses, programs
• Mark visits by cards
• Online registration for classes through the site
• Automatic appointment reminders
• Bonus / discount program
Call center, integration with IP-telephony Binotel
• Record outgoing and incoming calls and attach a call record
• Routing a call to a user or group
• Statistics on the numbers and activity of the manager
Newsletters
• Email Newsletter
• Polls
• Visual and html-editor of messages and polls
• SMS mailing, reminders
Finance
• accounting of income and expenses of cash
• Support multiple currencies
• Various forms of payment
• Salaries for staff / teachers
Schedule
• Class calendar
• Integration with Outlook Calendar
• Integration with a mobile application (for employees)
Reports and analytics
• Income statement for a period of time in the direction
• Dynamics of new pupils / students
• Report on the activity of users of the system: calls made, mailings created, recorded students, etc.
Employees and teachers
• Accounting for teachers' working hours
• Differentiation of access rights for personnel
• Protection of the system from unauthorized access: each employee has his own username and password. Ability to temporarily block an employee.
• Setting tasks, calls or meetings for employees
• Storage of training materials
Training Center Structure
• Branches
• Divisions
• Working groups
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